Q: What sizes do you offer in Adult tshirts?
A: We’ve got sizes from XS to 7XL – because awesome comes in every size.

Q: Are your T-shirts unisex?
A: Yes, most of our shirts are unisex for that comfy, relaxed fit. For a more tailored look, size down or ask our team for advice, email: hello@simplimusthave.com

Q: What sizes do you offer in Kids?

A: We’ve got sizes from 1-14 in kids tshirts, and we also offer baby onesies from size 0000-0

All our Tshirts are a soft, breathable cotton material.

Some hoodies & Jumpers that are fleece-lined are a cosy cotton/poly fleece blend.

All our products are made of quality you can feel – none of that scratchy nonsense.

Buttery soft!

We make all our products right here in Joyner, Brisbane, baby!

We’re all about keeping it local and fabulous.

We offer pick up or we can post and offer Free Shipping Australia-Wide.

Heck yes!

If you've got a saying, inside joke, or design in mind – let's make it happen.

Q: Can I use my own design or logo?

A: Absolutely! Send us your artwork (high-res PNG or vector is best) and we’ll bring it to life on a tee, hoodie, tote – you name it.

Got a vague idea or scribble on a napkin? We can help with that too. We have designers that can work with you to whip up something.

Q: Is there an artwork set up fee?

A: No

Q: Can you print photos on shirts?

A: We sure can – but keep in mind, the better the photo, the better the print. Blurry pics = blurry shirts. Trust us, it’s not a good look.

Q: Can I see a concept before placing a big order?

A: Yep! We can do a concept for you for custom bulk orders so you can check out the design before going all in.

Our team are available to help: hello@simplimusthave.com or drop a message into the chat box.

Absolutely!

Whether you're planning a hens party, corporate event, business merch, or just really, really love matching outfits – we’ve got you covered.

Discounts apply for bigger orders, and we can customise designs to suit your vibe.

Shoot us a message with what you need (quantity, sizing, design ideas), and we’ll whip up a quote fast for you.

Yep!

If you're local to Brisbane, you can choose local pickup at checkout.

We’ll email you when your order is ready, and you can swing by to grab it – no postage, no waiting, no stress.

We offer FREE SHIPPING - 🚚✨

Yep, you read that right – FREE SHIPPING Australia-wide! 🎉 We believe in making life easier, so we cover the shipping cost while you sit back and wait for your goodies to arrive.

📦 How We Ship:
We send your order using Australia Post Standard Parcel Service or Sendle Couriers, depending on where you live (and whether you’re rocking a PO Box or a street address). Either way, your order is on its way to you without costing you a cent in shipping!

💌 The Fine Print (But Still Fun!):

• We process orders FAST – packed with love, sass, and a little bit of magic. ✨
• Whilst we can’t control the postie’s speed, we promise to get your order out the door ASAP!
• Average delivery times:
  • Australia Post Standard: 3-7 days 📮
  • Sendle Couriers: Typically 2-7 days 🚚
  • Need it quicker? Upgrade to Australia Post Express for just $5! Express Post is typically 2-3 days. 🚀

Got questions? Reach out – we’re happy to help! 😃

General Shipping Information

• Public Holidays
  Shipping days do not include public holidays. If you place order on a public holiday, we will ship on the next business day.
• Sales Periods
  There may be a dispatch delay of up to 3 business days during our sale periods due to larger than usual workload.
• Times listed above are estimates and to be used as a guide only and do not account for any delays with the carrier, that may occur outside of our control.

Returns & Exchanges – The Happiness Guarantee 😊

At Simpli Must Have, your happiness is our priority—that’s why we’ve got our Happiness Guarantee. If something’s not quite right, you can return or exchange any item for store credit within 30 days of receiving your order. 🎉

What Happens to Returns?

We believe in giving back. 💖 Returned items don’t go to waste—they’re donated to the homeless and disadvantaged through our partnership with Salvos & Lifeline. So, while your order might not have been a perfect match, it can still make someone else’s day!

How to Return or Exchange

📧 Email our team: hello@simplimusthave.com
📌 Include:

• Your name
• Your order number
• The reason for your return/exchange

Once approved, we’ll send you either a return label or a gift card equal to the value of your order.

Important Details

✔ Items must be unworn and unwashed for returns or exchanges.

Custom & Limited Edition Products

🚨 Custom-made & limited-edition items are non-refundable.

• Custom orders are uniquely made just for you and can only be exchanged if damaged or defective—not for a change of mind.
• This policy applies to all limited-edition products too.

Damaged or Quality Issues? We’ve Got You!

If your parcel arrives damaged or there’s a quality issue, don’t stress—we’ll sort it out! Just email us at hello@simplimusthave.com and we’ll make it right.

Shop with confidence, knowing we’ve got your back every step of the way! 💖✨

Garment Care – Keep Your Tees & Hoodies Looking Fresh! 👕✨

To keep your cotton T-shirts & hoodies looking as good as new, follow these easy care tips:

🧼 Wash with Care – Cold wash on a gentle cycle to keep the fabric soft and the print looking sharp.
🌪 Turn Inside Out – This helps protect the design from wear and tear in the wash.
🚫 No Harsh Stuff – Avoid bleach, fabric softeners, or anything that sounds too aggressive.
🔥 Keep it Cool – Air dry for best results, or tumble dry on low if you must (but we love a good old-fashioned clothesline!).
💨 Ironing? Ain’t Nobody Got Time for That! – But if you must, iron inside out and avoid direct contact with the design.

Follow these tips and your favourite cheeky tees & hoodies will stay looking fresh, wash after wash! 😎

Care Instructions – Keep Your Tumblers, Glasses & Mugs Looking Fresh! ☕🍷

To make sure your sassy sipware stays in top-notch condition, follow these simple care tips:

🚿 Hand Wash for Best Results – While some items may be dishwasher-safe, we recommend hand washing to keep the designs looking crisp and vibrant.
🌡️ Avoid Extreme Heat – No microwaving for tumblers or insulated cups. Mugs? They can handle it!
🧽 Gentle Cleaning Only – Use a soft sponge (no harsh scrubbing or steel wool – your cup deserves better!).
💨 Let It Air Dry – Keeps everything fresh and prevents water spots.

Follow these tips and your mugs, tumblers & glasses will keep bringing the sass, sip after sip! 😎🍹

Need Help? Wanna Chat? Let’s Talk! 😃

Got a question? A custom request? Just wanna say hi? We’d love to hear from you! 💌

📦 Order woes? Don’t stress, we’ll sort it!
🎨 Custom design ideas? We’re all ears (and creativity).
🛍️ Need shopping advice? We’re basically professional enablers.

📬 Drop us a text message on 0477677496 or shoot us an email: hello@simplimusthave.com – We promise we’ll reply faster than you can say “I need that hoodie!”

Hit us up below, and we’ll get back to you ASAP (or at least after our coffee kicks in ☕😆).

Or maybe WeChat is more your jam, scan here to connect: